Return & Refund

Blackish – Returns and Refund Policy

1. Return Eligibility

At Blackish, we strive to ensure you are completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 10 days of receiving your order for a refund or exchange.

To be eligible for a return:

• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Returns must include the original packaging, including boxes or bags if applicable.

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final sale items or items marked as non-returnable
• Personalized or customized items

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email our customer service team at kabeerverma97@gmil.com with your order number and the reason for the return.
2. Return Authorization: Our team will provide you with a return authorization and detailed instructions on how to send back your item.
3. Ship the Item: Carefully package your item and send it to the address provided in your return authorization.

4. Return Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over [amount] to ensure that your returned item is received.

5. Refunds

• Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days
• Please note that processing times may vary based on your financial institution.

6. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process outlined above. After we receive your return, we will process the exchange and send the new item to you.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 3 days of receiving the item, and we will provide a solution, including a full refund or replacement.

8. Changes to This Policy

Blackish reserves the right to update or modify this Returns and Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

9. Contact Information

For any questions or concerns regarding this Returns and Refund Policy, please contact us at:

• Email: 9826145335
• Phone: kabeerverma97@gmail.com
• whatsapp: 9826145335